Updated at 2:45 p.m. Power has been restored to the 21,000 Holy Cross Energy members. It took roughly three hours for everyone to get their service back. HCE spokeswoman Jenna Weatherred says the company's continuous loop system usually provides a failsafe.
"We ran into trouble on that backup loop as well, so that kind of compounded the problem," she said.
Weatherred says early-season power outages are not unusual, when heavy, wet snow causes problems on above ground power lines.